Frequently Asked Questions
Q: What causes excessive tearing and staining:
A: Staining can be caused by a variety of things:
- Clogged or Shallow Tear Ducts: Studies indicate that 20-25% of small dogs and cats are born with closed of shallow tear ducts. Tears overflow because there the eyelid space is not deep enough to contain them.
- Excessive Tearing: When the face hair is wet from excessive tearing, it becomes a breeding ground for bacteria and yeast infections (AKA: Red Yeast, which causes deep reddish-brown stains); Low grade bacteria infections may also cause excessive tearing.
- Cutting Teeth: Cutting teeth may cause changes in the head & mouth structure of your pet, placing pressure on the tear ducts.
- Irritation & Allergies: Some animals get hair or eyelashes into their eyes causing irritation. Many breeds are susceptible to allergies. Shampoos and other chemicals can also irritate their eyesSome foods cause allergic reactions; animals may also build an allergic reaction over time to a type of food.
- Water: Water with high mineral levels causes staining
- Food & Treats: Diet can play a significant role in tearing. Many commercial foods contain additives, preservatives and food coloring. This could lead to staining.
- Fleas: Fleas survive in moisture, which they get from the eye or mouth area. This could cause irritation and in addition red stains left behind may be from flea feces. These are just a few reasons. There are MANY more!!
Q: What is Eye Envy so different that all the other products that I've bought and don't work?
A: Eye Envy works at the true problem, a bacteria infection. Eye Envy contains a cleanser, an astringent (to dry the area) and herbal flower extract (acts as a natural antibiotic) and an antibacterial.
Eye Envy is a topical tear stain remover. Other products are often masked as palatable supplements, taking months to work and requiring your pet to ingest antibiotics (e.g. tylan, tylosin as tartrate).
Q: What if I've used bleach or peroxide to clean the area around the eyes?
A: Bleach/Peroxide make the hair shaft very pourous, causing the stain to set into the hair. Eye Envy will only lighten the areas previously damaged by bleach or peroxide, but all regrowth will be clean.
PLEASE do not use peroxide, bleach or woolite on your animals.
Q: Is Eye Envy safe to use on my pregnant dog or cat?
A: Yes. Since Eye Envy is applied externally, it is 100% safe to use on pregnant, lactating and even small kittens (over the age of 7 weeks).
Q: Should Eye Envy be refrigerated? If so, how long is it's shelf life?
A: Eye Envy should be refrigerated (unless your buying the NR version, which does not require refrigeration-NR is available through our retail outlets). The shelf life in the refrigerator approximately 3-4 months.
Q: Is Eye Envy applied inside the eyes?
A: No. Eye Envy is to be applied externally only.
Q: What happens if a small amount gets into my pets eyes?
A: There is nothing to worry about is some solution gets into your pets eyes. The ingredients are safe and have been tested.
Q: How many pads come in a jar?
A: There are approximately 28-30 pads per jar. Our pads are made of special material to avoid any "fuzz" from getting into your pets eyes.
Q: Can I use Eye Envy on my dog/cats legs, tail, mouth area? Is it safe?
A: Yes. The ingredients will not harm your animal. Also, EE can be used for chin acne and urine stains.
Q: Should I refrigerate my product when it arrives?
A: Your product should be refrigerated as soon as it arrives. It's shelflife outside of the fridge is 5-7 days, so you product should be refrigerated immediately.
Q: I have a white dog, do you recommend the powder?
A: Yes! With any white animals it is recommended to use both the solution and the powder.
Q: Does Eye Envy fade/bleach colored animals?
A: No. The produt does not contain any peroxides or bleaching agents. Your pets hair will not discolor.
Q: How can I view the status of my order?
A: Go to the <::service>, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Proven to work on
Coton de Tulear
Cavalier King Charles
Olde English Sheepdogs Papillon
Eye Envy is the most effective product for removing ugly tear stains on your dog or cat on the market today. Eye Envy is a two-step process, our solution removes tearstains effectively, safely and gently and our powder helps keep the area dry and repel new tears. Eye Envy is a cleaning solution that is non-irritating and proven to prevent eye leakage and discharge, quickly and through an easy to use method that your pet will thank you for. Eye Envy contains a cleanser, an astringent, an anti-bacterial and an herbal antibiotic. Eye Envy contains NO bleach, peroxide, alcohol or whitening agents. Eye Envy is available in Original Formula and NR (non-refrigerated formula). Eye Envy NR is available through our Retail Stores. It is guaranteed to be effective, endorsed by veterinarians, catteries, and groomers the world over. If your pet is prone to tear stains, Eye Envy is for you. It is also effective in treating urine stains, red yeast infections, food stains, helping droolers, and of course for that unsightly brown goop around the eyes that affects dogs and cats everywhere. It's not only for white kittens and puppies either, use it for any of the following breeds: Persian, Himalayan, Exotic Shorthair, Devon Rex, Scotish Folds, Serlik Rex, Maltese, Bichon Frise, Brussels Griffon, Dachshund, Corgi, Cairn Terrrier, Cavalier King Charles Spaniel, Lhasa Apsos, Miniature Schnauzer, Cocker Spaniel, Papillon, Pekingnese, French Bulldog, American Bulldog, Cocker Spaniel, Corgi, Golden Retriever, Kuvasz, Lion Dog, English Toy Spaniel, Olde English Sheepdog, French Bulldog, Golden Retriever, Chihuahua, Pomeranian, Saint Bernard, Westie, Shih Tzu, American Eskimo, Akita, Sharpei, Chinese Crested, Japanese Chin, Havanese or Silky Terrier, West Highland White Terrier.