Returns

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Congratulations to you (and your pet) for discovering Eye Envy, where we're Tough on Tear Stains, Kind to Pets. Our products are made from 100%-natural ingredients that are designed to be safe, non-irritating and - most important of all - effective. Use our safe and trusted tear stain removers to treat the source of your pet's eye stains, not just the symptoms. Our products are proudly made in the U.S. and roundly recommended by our highly discerning customer base, which includes AKC breeders, veterinarians, trainers and others.

Eye Envy's "Safe & Trusted" policy means that you won't find any steroids, antibiotics, bleach, peroxide or parabens in our products. Our natural ingredients fight the cause of tear stains rather than bleaching, lightening or covering them up. With decades of experience in the industry, Eye Envy is a brand you can trust.

"Love the Difference" Guarantee

At Eye Envy, we want you to see the same success with our products that we've seen. However, we understand that not all dogs and cats are the same. Because we want you to love our products as much as we do, we offer our "Love the Difference" 7-day money-back guarantee. This guarantee allows you to try our products risk-free and see the difference for yourself. If you (or your dog or cat) don't love it, we'll issue you a refund.

In fact, if you're not happy with any of our products or we've made a mistake with your order, we will gladly send you a replacement, an alternative or offer you a refund. Please call us at 1-866-393-3689 or email us so that we can help resolve whatever issue you might have.

Return Processing

If you're still not satisfied with your purchase and would like to return something to us, the process is simple. First, log in to your account and view your order using the "Complete Orders" link under the "My Account" menu. Then, click the "Return Item(s)" button. Once we have received your return request, we will email you and notify you of your refund or replacement.

Contact Our Team

We are more than happy to answer your questions about your order or any of our products. In addition, many of our customers' most asked questions are answered on our FAQ page. For information about ingredients or how to use our products, check the specific product page. We provide directions for use and ingredient lists for each product on the relevant product page. Again, if you still have questions, feel free to contact our team via email or at 1-866-393-3689.